British Council Recruitment Application Form Portal: Latest Job Openings – There is an ongoing recruitment exercise by British Council to enable all interested and qualified persons to apply/register successfully using the application link portal below. All you need for a successful application are all contained in this article
- 1 British Council Recruitment Application Form Portal: Latest Job Openings
British Council Recruitment Application Form Portal: Latest Job Openings
We are recruiting to fill the position below:
Job Title: Customer Service Assistant
Contract type: Locally Engaged
Duration: 1-year fixed term contract
Pay band: 2
- The Role holders will support the achievement of country plan objectives in Nigeria by delivering customer services. The successful candidate will project a professional image of British Council and provide a high quality, welcoming and efficiently integrated enquiry service for the full range of the British Council’s English and Exams activities, product and services.
- You will need to meet Customer Service Excellence standards in all inbound and outbound contact with customers.
Requirements for British Council Recruitment 2021
- English Language Proficiency Level minimum B2, written and spoken
- University Degree or equivalent work experience
- At least 2 years dealing with customers and enquiries within a reputable customer service environment with proven positive track record
- Proven experience of providing service within quality standards
- IT skills and experience working with MS Word & MS Excel
- Minimum 2 years call centre experience
- Experience working with CRM (Client Relationship Management) & Call management systems
- Attention to details
- Fluency in one of the 3 major Nigerian languages – Hausa, lgbo or Yoruba
- Customer Service qualification
- Experience in supervising a group of people to achieve a specific purpose
N3,390,541 per annum.
How to Apply for British Council Recruitment 2021
Interested and qualified candidates should: Click here to apply
Note: Candidates must have current legal right to live and work in Nigeria
Closing Date for British Council Recruitment 2021
Application Deadline is 25th April, 2021.
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