Olives Apparel and Textile Atelier Limited Job Recruitment for Customer Care Representative 2022- Apply Now

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Olives Apparel and Textile Atelier Limited Job Recruitment for Customer Care Representative 2022- Olives Apparel and Textile Atelier Limited Recruitment is currently ongoing for interested and qualified persons to apply or register using the steps provided in this article below.

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Olives Apparel and Textile Atelier Limited Job Recruitment for Customer Care Representative 2022

Olives Apparel and Textile Atelier Limited specialise in textile manufacturing for corporate organizations, fashion brands, school and other client.

We are recruiting to fill the position below:

Job Title: Customer Care Representative

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

  • Manage large amounts of incoming phone calls.
  • Generate sales leads.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers.

Minimum Qualification

  • Candidates should possess a Bachelor’s Degree qualification.
  • A minimum of 1 – 3 years of work experience.
  • Proven customer support experience or experience as a Client Service Representative.
  • Track record of over-achieving quota.
  • Strong phone contact handling skills and active listening.
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.

Salary
N60,000 – N75,000 monthly

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their Resume to: olivesapparelandtextileatelier@gmail.com using the Job Title as the subject of the mail.

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