Safari West Recruitment for Jobs Customer Support Specialist 2023 – How to Apply
Safari West Recruitment for Jobs Customer Support Specialist 2023– Safari West Recruitment for Jobs Customer Support Specialist. Qualified candidate should kindly apply using the steps and job application successful.
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Safari West Recruitment for Jobs Customer Support Specialist 2023
Safari West, a prospective sports company, is recruiting to fill the position below:
Job Title: Customer Support Specialist
Location: Lekki, Lagos
Employment Type: Full-time
Job Duties
- Respond promptly and effectively to incoming customer enquiries through our various channels including – phone, email, live chats or social media
- Maintain a positive, empathetic and professional attitude toward customers at all times.
- Receive and manage all product and services complaints by clarifying the customer’s complaint; identifying the cause of the problem, and provide resolution using applicable channels, methods and tools promptly.
- Document and escalate all customer complaints and issues to the responsible department when necessary, according to standard operating procedures
- Follow-up on customer complaints to ensure timely resolution
- Provide product and service information to customers
- Build & develop customer relationships
- Support the development, improvement and implementation of new products, process and policies for the Customer Service Department.
- On-time response to requests from the Management team.
Qualification Requirements
- Candidates should possess a Bachelor’s Degree.
- Excellent communication skills
- Politness and positive attitudes
- Working with clients from other countries is a great plus.
- As a customer support specialist with 2 – 5 years
- Experience in betting industry is a must
Salary
N150,000 – N160,000 Monthly.
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How to Apply
Interested and qualified candidates should send their CV to: elizavetavasileva2112@gmail.com using “Customer Specialist – Lagos” as the subject of the email.
Application Deadline
10th February, 2023.