ipNX Nigeria Limited Recruitment for Entry-Level Network Enginee 2023/2024- How to Apply
ipNX Nigeria Limited Recruitment for Entry-Level Network Enginee 2023/2024- ipNX Nigeria Limited job is recruiting for a suitable candidate to fill a position using the steps and job application successful.
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ipNX Nigeria Limited Recruitment for Entry-Level Network Enginee 2023/2024
The ipNX Nigeria Limited is one of Nigeria’s fastest growing Information and Communications Technology companies. In our business, we connect everything – people, information, and services. We are specialized in network connectivity, and delivery of internet, telephony, television as well as cloud-based software application services to corporate and residential customers.
We are recruiting to fill the position below:
Job Title: Entry-Level Network Engineer
Location: Lagos, Nigeria
Job type: Full-time
Work Schedule: Shift
Travel Frequency: Seldom
Function: Technical Support
Reporting to: Team Lead, Enterprise Service Management
Purpose of the Job
- Provide first level off-site technical support for all ipNX services: Voice, Data connectivity, Internet services, WiMAX services etc. To consistently provide a high level of excellent customer service and support ensuring customers satisfaction.
Expected Key Results (Detailed KPIs)
- Incident Management (First Call Resolution)
- Prompt Response to inbound calls and emails
- Follow up on unresolved complaint/ open tickets to closure
- Timely Escalation/feedback to relevant units.
- Preparing Technical Reports
Educational Qualifications & Functional Skills
- Candidates should possess a B.Sc / B.Eng in Computer Science / Computer Engineering /Electrical-Electronics Engineering (2.2/Upper Credit Minimum)
- CCNA, CCNP (Desired)
- Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.
- Excellent business communication skills both verbal and written.
Work Experience:
- 0-3 years’ experience with the following is a must: IP Routing, MPLS, QOS, VPN.
- Knowledge and experience with network security (IPSec Firewalls) are desirable.
- Experience with Wireless Point-to-Point and Point-to-Multipoint technologies is desirable
- Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organizations
Other Requirements:
- Customer Focus
- Tech savvy
- Action orientation
- Drive results
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self Development
- Nimble Learning