Halogen Group Job Recruitment for Quality Assurance Analyst 2022- How to Apply

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Halogen Group Job Recruitment for Quality Assurance Analyst 2022- Halogen group job is recruiting for a suitable candidate to fill a position for Quality Assurance Analyst. Interested and qualified candidate should kindly apply using the steps provided in this articles below.

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Halogen Group Job Recruitment for Quality Assurance Analyst 2022

Halogen group formerly known as Halogen Security Company Limited was incorporated in July 1992 as a private limited liability company, to fill the yawning gaps in quality security services in Nigeria. We lead the West African security solutions market, as we continually focus on delivering valued solutions across the industry’s value chain as the number one integrated safety and security solutions group.

Halogen Group provides Risk Consulting & Advisory, Manned Guarding & Event Security, Cyber Security, Digitally Connected Remote Surveillance & Monitoring | Talent Risk & Outsourcing Solutions Identity Management, Background Check & Due Diligence, Security Education, Strategy & Policy, Secured Mobility, Integrated National Emergency Response Network, Integrated National Command & Control Centre Alarm Systems.

We are recruiting to fill the position below:

Job Title: Quality Assurance Analyst

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

The Quality Assurance Analyst is responsible for implementing quality assurance policies for PSM, monitoring compliance by conducting inspections, investigating and identifying process issues, and reporting.

Service Assurance:

Implementing quality assurance policies and procedures.
Regular review of service delivery for conformance with SLAs.
Ensuring that reports due for submission to clients are submitted as at when due.
Ensuring that standards and safety regulations are observed.
Addressing and discussing issues and proposed solutions with superiors.
Identifying and resolving workflow issues.

Compliance Monitoring:

Performing routine inspections and quality tests.
Ensure operational compliance to all laid down policies of the company.
Drive conformance to QMS ISO9001:2015 standards for PS operations; document control, SOP compliance and report collation.

Reporting:

Documenting quality assurance activities.
Prepare reports on investigations and escalate to superiors.

Minimum Qualifications

Candidate should possess a Bachelor’s Degree / HND qualification.
Minimum of three (3) years experience in security operations or related field
Working knowledge of tools, methods, and concepts of quality assurance.

Competencies:

Quality Assurance: maintenance of the level of quality of service by paying attention and monitoring every stage of the process of service delivery
Communication Skills: Ability to communicate fluently in English in both written and verbal communication
Teamwork and Interpersonal Skills: Ability to work effectively with others to achieve common goals; interact positively and build good working relationships
Risk Assessment: Risk awareness; ability to identify security risks and threats in assigned locations, proffer ways to mitigate the risks and engage with Line Manager(s) on solutions
Supervisory Skills: Ability to supervise subordinates effectively and ensure compliance with service standards; required guard strength, post orders and discipline
Time Management: Ability to manage work time effectively for optimum output and delivery of tasks as at when due
Report Writing: Ability to gather required information and prepare report for submission in the approved format
Compliance Monitoring: Knowledge of Halogen operational policies, procedures and service standards, and the seamless enforcement of same at assigned location
Motorcycle Riding Skill: Ability to ride a motorcycle and possession of applicable rider’s license.
MS Office: Word, Excel and PowerPoint proficiency