Organizational Context

• These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders may either perform administrative support functions in the front office and report to the Business Support Associate, or provide administrative support to team(s) with the reporting line to the relevant Head of Unit, Chief, or the designate.
• In cases where these positions support a specific business stream, the reporting line may be to the relevant Head of Unit, Chief, or the designate.
• At this level, work is carried out under minimal supervision. Job holders are expected to produce organised and accurate work, undertaking specific business support activities.
• They may offer guidance on standard practices to more junior staff in their area of work.

Job Description

• To deliver standard business support processes for a specific professional area of work, to facilitate effective service delivery.

Key Roles

• Gather information with clear direction to support the drafting of documents and preparing reports by other staff.
• Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients.
• Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.
• Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.
• Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.
• Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.
• Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
• Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.
• Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.

Minimum Qualifications

Education:

• First University Degree or equivalent in Business Administration / Political Science / Finance / Economics or any other related field.

Experience:

• Four or more years of progressive work experience in the relative business stream with experience in general administrative work.

Knowledge & Skills:

• Proficient in the use of office equipment and computer software packages, such as Microsoft Word.
• Knowledge of work routines and methods in order to complete processes under minimal supervision.
• Uses tact and courtesy to give and receive information to a wide range of individuals.
• Ability to identify data discrepancies and rectify problems requiring attention.
• Ability to offer guidance or basic on-the-job training to more junior staff.

Language:
General Service (Headquarters):

• Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.

General Service (Field):

• Fluency in both oral and written communication in English language and the local language (Hausa/Kanuri).

Other Specific Job Requirements:

• Efficient Registry system implemented for visitors, incoming & outgoing correspondence
• Procurement of Admin goods and services
• Timely & adequate management of WFP facilities and Accommodation, conference, and event Services
• Automated processes e.g., Invoice Tracking System, Travel Management System (WeTravel), Archibus, Accommodation and Transportation Hubs.

Desired Experiences For Entry into The Role:

• Four (4) or more years of progressive work experience in the relative business stream with experience in general administrative work.

Remuneration
WFP offers an attractive compensation package.

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Method of Application
Interested and qualified candidates should:
Click here to apply online

Minimum Qualification

• Female candidates are strongly encouraged to apply.
• Applications are to be submitted online and in English only.
• Only Nigerian national or residents with valid permits are eligible to apply for this position.
• Only shortlisted candidates will be contacted.

Note

• The selected candidate will be employed on a fixed-term contract with a probationary period of one year.
• WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination.
• All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties.
• Selected candidates will also be required to provide additional information as part of the verification exercise.
• Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment
• WFP will not request payment at any stage of the recruitment process including at the offer stage.
• Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

Job Title: Logistics Associate G6 (Fixed Term) CBT Retailer Management

Requisition ID: 173416
Location: Damaturu, Yobe

Organizational Context

• These jobs are found in Headquarters (HQ), Regional Bureaux (RB) and Country Offices (CO and Area/Field Offices.
• Job holders report to a Logistics Officer, Head of Unit or the designate.
• At this level, job holders demonstrate responsibility and initiative to respond independently to queries with only general guidance for all assistance modalities for both WFP and logistics common services.
• There is a requirement to use judgment in dealing with unforeseen problems on a daily basis. Job holders typically manage a small team, supervising and coaching staff.

Job Purpose

• To provide specialized support functions and/or supervise staff performing standard logistics/supply chain processes and activities to enable effective delivery of goods and services for all delivery modalities.

Key Roles

• Provide specialized support to logistics operations and activities, following standard processes and contributing, directly or indirectly, to the effective delivery of food assistance to beneficiaries.
• Coordinate requisitioning and ensure timely delivery of commodities and supplies to authorized partners and destinations.
• Manage logistics vendors’ contracting activities including performance monitoring and measurement.
• Support gathering market intelligence, vendor assessments (e.g., transporters, retailers) to support vendor selection process.
• Identify, resolve and/or provide recommendations on specialized queries/requests for support, using initiative and following standard processes, to ensure timely and accurate resolution of enquiries with excellent client service mind-set.
• Create Service Entry Sheet (SES) and track invoices through the Invoice Tracking System (ITS) in compliance with corporate standards.
• Additional Key Accountabilities
• Analyse operational pipeline and contribute to assessments and operational planning for all delivery modalities, especially E-Voucher to ensure that supply chain requirements are taken into consideration.
• Manage documentation processing for execution of logistics operations (e.g., invoice verification and clearance), take appropriate actions to resolve operational issues while escalating complex issues to the supervisor.
• Promptly attend to Retailer’s complaints on payments, mobile point of sales (mPOS) and other devices for smooth running of their transactions.
• Liaise with internal and external stakeholders to support logistics operations management and contribute to effective service delivery.
• Supervise the work of support staff, providing practical advice and guidance, to ensure individual and team objectives are delivered to agreed standards and deadlines for all assistance modalities.
• Support logistics emergency preparedness and response activities including Logistics Capacity Assessment and Contingency Plan update, to support WFP’s response in emergencies.
• Perform any other responsibilities that may be assigned.

Minimum Qualifications

• Education: First Degree or equivalent in Business Administration, Supply Chain Management, Economics, Statistics and Mathematics.
• Language: Fluency (level C) in English language. of another official language may be required depending on the location of the post or area of responsibility.
• General Service (Field): Fluency in both oral and written communication in English Language and Hausa or Kanuri in use at the duty station.

Desired Experiences for Entry into the Role:

• Understanding and maintaining corporate systems and running queries on ongoing shipments, pipeline information, insurance claims, and food stock.
• Experience in administering third party service providers’ contracts.
• Experimentation in compiling contract documentation.
• Event in contract execution.
• Participation in budget monitoring and reporting.

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How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Qualified female candidates are encouraged to apply.
• Only Nigerian nationals or holders of valid residence and work permits are eligible to apply for this position.
• Applications are to be submitted and received online and in English language only.
• Only shortlisted candidates will be contacted.  Canvassing is strictly prohibited. Canvassing of any sort will lead to automatic disqualification of the concerned applicant.
• The selected candidate will be employed on a fixed-term contract with a probationary period of one year. WFP offers an attractive compensation package