C and I Leasing Plc Recruitment for Front Desk Officer 2023/2024- How to Apply

C and I Leasing Plc Recruitment for Front Desk Officer 2023/2024- C and I Leasing Plc job is recruiting going on for all suitable candidates should kindly apply for the job position of Front Desk Officer. Qualified candidates should kindly apply using the steps and guidelines provided in this article successfully.

C and I Leasing Plc Recruitment for Front Desk Officer 2023/2024

C & I Leasing Plc was incorporated in 1990 as a limited liability company and was subsequently licensed by the Central Bank of Nigeria (CBN) as a finance company, to provide amongst other services, operating and finance leases.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lagos
Employment Type: Contract

Duties/Responsibilities

Customer Service Management:

• Communicate the Institute offerings to clients and answer inquiries about the Institute.
• Manage the front office and ensure conduciveness for receiving visitors.
• Provide the highest level of service by quickly and accurately identifying client needs and articulating the appropriate solution to their questions and/or issues.
• Proactively dealing with complaints, inquiries, and concerns via phone, email, and live chat.
• Maintain a high level of personal integrity and comply with the Institute’s Code of Conduct.
• Communicate with various departments and make use of all internal systems and resources available to obtain the necessary information to resolve inquiries for clients.

Communications Management:

• Management of the Live chat feature on the website.
• Answer incoming telephone calls, assist callers, take messages, make community referrals, and direct calls to staff members.
• Receive and transfer telephone calls to staff promptly and effectively.
• Ensure prompt registration, dispatch, and distribution of incoming mail and correspondence to appropriate offices or staff members.
• Maintain logbooks in respect of correspondence in and out of the office.

Front Office/Facility Management:

• Grant access to the building by appropriate implementation of visitors’ policy.
• Maintain office security by following safety procedures and controlling access via the front desk.
• Update and maintain member/visitor information and program tracking.
• Prepare staff attendance records and report an analysis monthly.
• Administrative support in the management of facility vendors.

Educational Qualification and Experience

• Candidates should possess a Bachelor’s Degree in Social Sciences, Humanities, or a related discipline
• Minimum of 2 years post-graduation experience in a similar role in a reputable organization, d verbal communication skills.

Salary
N95,000 / Month (Gross)

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How to Apply

Interested and qualified candidates should send their Applications to: rotimi.omoera@c-ileasing.com using the Job Title as the subject of the email.

Application Deadline 9th August 2023.