Job Title: Salon Administrator

Location: Port Harcourt, Rivers
Employment Type: Full-time

Overview

• We are looking for a salon manager to be responsible for the day-to-day operations at the salon.
• Administrator’s role includes supervising staff, scheduling shirts, promoting services in-store and online, and keeping updated records of expenses and revenues.
• If you are familiar with hair treatments and have excellent organizational skills, we would like to meet you. Ultimately, you would help boost client satisfaction and increase our revenues.

Accountable to:

• The creative director

Responsibilities and Duties

• Oversee the daily salon operations
• Meet regularly with staff, planning daily activities and brainstorming on improvement initiatives
• Hire and train beauticians accordingly
• Organize employee shifts, considering peak times and seasons
• Inventory management and regular stock-taking
• Record keeping on internal process compliance
• Order beauty products and provide cost-reduction initiatives
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high-quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenue (daily, monthly and quarterly)
• Run online campaigns and offer discount packages to attract new customers

Minimum & Requirements

• BSc Degree In Business Administration
• Certification in cosmetology is a plus
• Salon administration certification
• Experience with digital marketing is also a plus

Skills:

• Proven work experience in a similar role
• Good knowledge of healthy hair practices
• Bookkeeping knowledge
• Excellent organisational skills
• Ability to handle customer’s requests and complaints gracefully.