Kigon Resources Nigeria Limited Recruitment for Customer Service / Delivery Personnel 2022- Kigon Resources Nigeria Limited job is recruiting for a suitable candidate to fill a position for Customer Service / Delivery Personnel. Interested and qualified candidate should kindly apply using the steps and guideline provided in this article below.

Kigon Resources Nigeria Limited Recruitment for Customer Service / Delivery Personnel 2022

Kigon Resources Nigeria Limited is into importing, exporting materials, textiles, electronics and general merchants.

We are recruiting to fill the position below:

Job Title: Customer Service / Delivery Personnel

Location: Victoria Island, Lagos
Employment Type: Full-time

Key Roles

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Minimum Qualification

• Candidates should possess an HND qualification with 1 – 3 years work experience.
• Proven customer support experience or experience
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively.

Salary
N75,000 – N85,000 / month.

Read More:ABB Nigeria Limited Recruitment for Project Financial Controller 2022- How to Apply

Method of Application
Interested and qualified candidates should send their CV to: kigonresourceslimited@gmail.com using the Job Title as the subject of the email.

Closing date for Kigon Resources Nigeria Limited Recruitment

Application Closing Date 30th September, 2022.

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