We are recruiting to fill the position below:

Job Title: POS Support Representative

Location: Lagos Island, Lagos
Employment Type: Full-time

Job Description

• Takes ownership for POS usage at Bank and Customer level to ensure growth both in transaction volume and value
• Attend to terminal requests, terminal set-up, prepping and effective functionality of the terminal to respective merchants.
• Accurately capture Merchant’s details on the terminal and systems
• Terminals are set-up on NIBBS platform
• Assume the terminals are registered with the processors
• Ensure all terminals going out are barcoded before deployment
• Manage SIM usage database
• Follow up on PTSP and ensure that they configure and deliver POS terminals in correspondence with what was uploaded on CTMS against them
• Handle training and re-training of merchants on usage of the terminal
• Conduct test transactions on terminals before deployment
• Reconcile POS stock and manage database of POS terminals in the vault
• Prepare and give weekly deployment report
• Ensure that the POS store is properly arranged and always under lock.

Minimum Qualifications

• HND / BSc in any discipline.
• 1-3 years experience as a POS Support Representative.

Skills:

• Excellent communication skills.
• Ability to work under pressure.
• Must be highly organized.