MTN Nigeria Recruitment 2022- MTN Nigeria job recruitment is currently ongoing for a suitable candidate interested and qualified candidate should kindly apply using the steps and guideline provided in this articles below.
MTN Nigeria Recruitment 2022
MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
We are recruiting to fill the position below:
Job Title: Analyst – Customer Acquisition and Compliance (Kogi Sales and Distribution)
Job Identification: 1614
Location: Lokoja, Kogi
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Customer Acquisition
Division: Sales & Distribution
Job Description
- Collect, analyze and interpret a wide variety of Channel data and develop weekly/monthly reports in preparation for business review meetings.
- Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives.
- Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and providing information enabling channel business decisions to be made.
- Prepare monthly, quarterly and year to date (YTD) measurement reports.
- Provide functional support to Customer Acquisition Manager
- Evaluate performance measured against SIM registration channel objectives in the following areas:
- Trade Partner and Sub – Trade Partner Environments
- Walk-in-Centers
- Mobile Lite
- Connect Stores and Connect Points
- Other Sim Registration Agents
- Report and analyze SIM Card registration, SIMS availability/Supply and Distribution, Activations, Customer Retention/Churn trends and activity plans.
- Maintain Customer Acquisition Channel members’ database (SIM Registration Point and End Users Details).
- Establish and maintain contact with external intelligence both locally and internationally, and verify the authenticity of the information received
- Analyze relevant best practices and provide recommendations to Customer Acquisition Manager.
Minimum Qualification
Education:
- First Degree in Economics, Business Administration, Accounting or any related discipline.
- Fluent in English .
Experience:
3 – 7 years’ work experience comprising:
- Experience working in a medium-sized organization:
- Project planning and reporting, sales/marketing or related function
- Experience using Data Mining Tools
- Telecoms experience would be an added advantage
Job Title: Analyst – Customer Acquisition and Compliance (Kogi Sales and Distribution)
Job Identification: 1614
Location: Lokoja, Kogi
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Customer Acquisition
Division: Sales & Distribution
Job Description
- Collect, analyze and interpret a wide variety of Channel data and develop weekly/monthly reports in preparation for business review meetings.
- Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives.
- Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and providing information enabling channel business decisions to be made.
- Prepare monthly, quarterly and year to date (YTD) measurement reports.
- Provide functional support to Customer Acquisition Manager
- Evaluate performance measured against SIM registration channel objectives in the following areas:
- Trade Partner and Sub – Trade Partner Environments
- Walk-in-Centers
- Mobile Lite
- Connect Stores and Connect Points
- Other Sim Registration Agents
- Report and analyze SIM Card registration, SIMS availability/Supply and Distribution, Activations, Customer Retention/Churn trends and activity plans.
- Maintain Customer Acquisition Channel members’ database (SIM Registration Point and End Users Details).
- Establish and maintain contact with external intelligence both locally and internationally, and verify the authenticity of the information received
- Analyze relevant best practices and provide recommendations to Customer Acquisition Manager.
Minimum Qualification
Education:
- First Degree in Economics, Business Administration, Accounting or any related discipline.
- Fluent in English .
Experience:
3 – 7 years’ work experience comprising:
- Experience working in a medium-sized organization:
- Project planning and reporting, sales/marketing or related function
- Experience using Data Mining Tools
- Telecoms experience would be an added advantage
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Analyst – Customer Acquisition and Compliance (Benue Sales and Distribution)
Job Identification: 1617
Location: Benue
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager Customer Acquisition
Division: Sales & Distribution
Job Description
- Collect, analyze and interpret a wide variety of Channel data and develop weekly/monthly reports in preparation for business review meetings.
- Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives.
- Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and providing information enabling channel business decisions to be made.
- Prepare monthly, quarterly and year to date (YTD) measurement reports.
- Provide functional support to Customer Acquisition Manager
- Evaluate performance measured against SIM registration channel objectives in the following areas:
- Trade Partner and Sub – Trade Partner Environments
- Walk-in-Centers
- Mobile Lite
- Connect Stores and Connect Points
- Other Sim Registration Agents
- Report and analyze SIM Card registration, SIMS availability/Supply and Distribution, Activations, Customer Retention/Churn trends and activity plans.
- Maintain Customer Acquisition Channel members’ database (SIM Registration Point and End Users Details).
- Establish and maintain contact with external intelligence both locally and internationally, and verify the authenticity of the information received
- Analyze relevant best practices and provide recommendations to Customer Acquisition Manager.
Minimum Qualification
Education:
- First Degree in Economics, Business Administration, Accounting or any related discipline
- Fluent in English
Experience:
- 3-7 years’ work experience comprising:
- Experience working in a medium-sized organization:
- Project planning and reporting, sales/marketing or related function
- Experience using Data Mining Tools
- Telecoms experience would be an added advantage.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Analyst – Customer Acquisition and Compliance (Katsina Sales and Distribution)
Job Identification: 1613
Location: Katsina
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager Customer Acquisition
Division: Sales & Distribution
Job Description
- Collect, analyze and interpret a wide variety of Channel data and develop weekly/monthly reports in preparation for business review meetings.
- Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives.
- Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and providing information enabling channel business decisions to be made.
- Prepare monthly, quarterly and year to date (YTD) measurement reports.
- Provide functional support to Customer Acquisition Manager
- Evaluate performance measured against SIM registration channel objectives in the following areas:
- Trade Partner and Sub – Trade Partner Environments
- Walk-in-Centers
- Mobile Lite
- Connect Stores and Connect Points
- Other Sim Registration Agents
- Report and analyze SIM Card registration, SIMS availability/Supply and Distribution, Activations, Customer Retention/Churn trends and activity plans.
- Maintain Customer Acquisition Channel members’ database (SIM Registration Point and End Users Details).
- Establish and maintain contact with external intelligence both locally and internationally, and verify the authenticity of the information received
- Analyze relevant best practices and provide recommendations to Customer Acquisition Manager.
Minimum Qualification
Education:
- First Degree in Economics, Business Administration, Accounting or any related discipline
- Fluent in English
Experience:
- 3-7 years’ work experience comprising:
- Experience working in a medium-sized organization:
- Project planning and reporting, sales/marketing or related function
- Experience using Data Mining Tools
- Telecoms experience would be an added advantage.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Analyst – Customer Acquisition and Compliance (Adamawa Sales and Distribution)
Job Identification: 1611
Location: Adamawa
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager Customer Acquisition
Division: Sales & Distribution
Job Description
- Collect, analyze and interpret a wide variety of Channel data and develop weekly/monthly reports in preparation for business review meetings.
- Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives.
- Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and providing information enabling channel business decisions to be made.
- Prepare monthly, quarterly and year to date (YTD) measurement reports.
- Provide functional support to Customer Acquisition Manager
- Evaluate performance measured against SIM registration channel objectives in the following areas:
- Trade Partner and Sub – Trade Partner Environments
- Walk-in-Centers
- Mobile Lite
- Connect Stores and Connect Points
- Other Sim Registration Agents
- Report and analyze SIM Card registration, SIMS availability/Supply and Distribution, Activations, Customer Retention/Churn trends and activity plans.
- Maintain Customer Acquisition Channel members’ database (SIM Registration Point and End Users Details).
- Establish and maintain contact with external intelligence both locally and internationally, and verify the authenticity of the information received
- Analyze relevant best practices and provide recommendations to Customer Acquisition Manager.
Minimum Qualification
Education:
- First Degree in Economics, Business Administration, Accounting or any related discipline
- Fluent in English
Experience:
- 3-7 years’ work experience comprising:
- Experience working in a medium-sized organization:
- Project planning and reporting, sales/marketing or related function
- Experience using Data Mining Tools
- Telecoms experience would be an added advantage
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Analyst – Customer Acquisition and Compliance (Hinterland, Island, Mainland Boundary – Lagos, Ogun, Oyo, Edo, Kwara Sales and Distribution)
Job Identification: 1618
Locations: Hinterland, Island, Mainland Boundary – Lagos, Ogun, Oyo, Edo and Kwara
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Customer Acquisition
Division: Sales & Distribution
Job Description
- Collect, analyze and interpret a wide variety of Channel data and develop weekly/monthly reports in preparation for business review meetings.
- Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives.
- Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and providing information enabling channel business decisions to be made.
- Prepare monthly, quarterly and year to date (YTD) measurement reports.
- Provide functional support to Customer Acquisition Manager
- Evaluate performance measured against SIM registration channel objectives in the following areas:
- Trade Partner and Sub – Trade Partner Environments
- Walk-in-Centers
- Mobile Lite
- Connect Stores and Connect Points
- Other Sim Registration Agents
- Report and analyze SIM Card registration, SIMS availability/Supply and Distribution, Activations, Customer Retention/Churn trends and activity plans.
- Maintain Customer Acquisition Channel members’ database (SIM Registration Point and End Users Details).
- Establish and maintain contact with external intelligence both locally and internationally, and verify the authenticity of the information received
- Analyze relevant best practices and provide recommendations to Customer Acquisition Manager.
Minimum Qualification
Education:
- First Degree in Economics, Business Administration, Accounting or any related discipline.
- Fluent in English .
Experience:
3 – 7 years’ work experience comprising:
- Experience working in a medium-sized organization:
- Project planning and reporting, sales/marketing or related function
- Experience using Data Mining Tools
- Telecoms experience would be an added advantage
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Analyst – Customer Acquisition and Compliance (Sokoto Sales and Distribution)
Job Identification: 1610
Location: Sokoto
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager Customer Acquisition
Division: Sales & Distribution
Job Description
- Collect, analyze and interpret a wide variety of Channel data and develop weekly/monthly reports in preparation for business review meetings.
- Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives.
- Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and providing information enabling channel business decisions to be made.
- Prepare monthly, quarterly and year to date (YTD) measurement reports.
- Provide functional support to Customer Acquisition Manager
- Evaluate performance measured against SIM registration channel objectives in the following areas:
- Trade Partner and Sub – Trade Partner Environments
- Walk-in-Centers
- Mobile Lite
- Connect Stores and Connect Points
- Other Sim Registration Agents
- Report and analyze SIM Card registration, SIMS availability/Supply and Distribution, Activations, Customer Retention/Churn trends and activity plans.
- Maintain Customer Acquisition Channel members’ database (SIM Registration Point and End Users Details).
- Establish and maintain contact with external intelligence both locally and internationally, and verify the authenticity of the information received
- Analyze relevant best practices and provide recommendations to Customer Acquisition Manager.
Minimum Qualification
Education:
- First Degree in Economics, Business Administration, Accounting or any related discipline
- Fluent in English
Experience:
- 3-7 years’ work experience comprising:
- Experience working in a medium-sized organization:
- Project planning and reporting, sales/marketing or related function
- Experience using Data Mining Tools
- Telecoms experience would be an added advantage
Job Title: Analyst – UX UI Design, Marketing
Job Identification: 1637
Location: Ikoyi, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Customer Analytics
Division: Marketing
Job Description
- Define and implement promotions as required by Market Segments as well as organize road shows on new data products and services across the regions.
- Authorize outbound campaigns and conduct/monitor customer surveys and produce value-adding reports for informed decision-making on MTNN’s new and existing products in the Consumer portfolio on an ongoing basis
- Keep abreast of new telecoms marketing products, services and customer loyalty initiatives developed by competitors and other operators and recommend on appropriate actions to be taken.
- Ensure adherence to defined policies, procedures and quality standards as agreed within the department
- Provide information packs and FAQs to guide the deployment and use of new products and services
- Initiate communication on developed CRM strategy as well as liaise with technical teams on customer care and billing applications.
- Ensure sign off of product specifications and UAT reports
- Drive and participate actively in FUTs and provide resources for UAT and FUTs
- Liaise with technical teams on customer care and billing applications
- Monitor suppliers’ compliance with SLAs and business rules
- Guarantee quality assurance of new/existing products and services to ensure designs are line with segment strategy and objectives
- Participate in the design, development, management and monitoring of simple and complex products, services, and applications that meet the requirements of MTNN’s data customers
- Liaise proactively with, VAS Planning, service creation, CR and systems operations specialist from IS and NWG planning teams to ensure deep understanding of the configuration possibilities for features on the data platforms that can be quickly deployed to meet customer needs
Minimum Qualification
Education:
- First Degree in any related discipline.
- Fluent in English.
Experience:
3 – 7 years’ experience which includes:
- Minimum of 2 years UI/UX design experience for digital products or services.
- A portfolio of professional UI/UX design work for both web and mobile platforms.
- Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.
- A team player but can work independently too.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Analyst – Customer Analytics East, Marketing
Job Identification: 1636
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager Customer Analytics
Division: Marketing
Job Description
- Collect, analyze, interpret, and summarize data in preparation for generation of statistical and analytical reports and provide intelligence that supports decision-making.
- Coordinate data requests with respect to pre and post return on investment data extraction, data sample for analytics, and other ad-hoc requirements
- Maintain computerized collection and track relevant data and appropriate records of research methods and results
- Utilize specified statistical software to analyze and interpret research data, as appropriate to the individual position
- Extract qualifying data, based on defined campaigns and according to the approved campaign road map as well as manage and update engine room tools
- Provide support to campaign segmentation analyst as required
- Contribute and participate in campaign idea generation meetings and cross functional Customer Lifecycle Management meeting as required
- Develop and utilize data collection instruments and methods for the evaluation and quality control of research or operational data
- Perform Customer Lifecycle Management data analysis and requests
- Demonstrate broad understanding of Big Data end-to-end ecosystem and dependencies to identify trends in customer dynamics
- Interface with financial analysts and business units to understand their data requirements and reporting needs
- Liaise with product management managers to understand the data needed to support and monitor product performance
- Monitor network coverage and QoS to identify competitive weakness and strength areas
Minimum Qualification
Education:
- First Degree in Economics, Statistics, Mathematics, Computer science, Engineering, or any related field
- Fluent in English
Experience:
- 3 – 7 years’ experience which includes:
- 2 years in a business analyst or business analyst support role
- 2 years’ work experience within data analysis, programming, reporting or general business experience, including formal business/market analysis and data manipulation/mining experience
- Understanding of sales channel.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Analyst – CVM Analytics, Marketing
Job Identification: 1635
Location: Ikoyi, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager CVM Analytics
Division: Marketing
Job Description
- Extract, analyze and interpret data and advanced analytical models to generate insight to aid marketing strategy and product development and implementation
- Work with campaign management team to understand customer needs and develop proactive and innovative data driven solutions and campaigns
- Analyze micro-profiles of all market segments, design models using customer profile attributes, and develop multiple scenarios to illustrate behavior patterns in creating, targeting, and positioning campaign strategies.
- Conduct analyses with focus on experimental design, assessment, execution, and measurement of current marketing programs.
- Evaluate proposed marketing programs and conduct behavioral, data mining, customer segmentation, predictive modelling, performance management, and other relevant statistical analyses related to proposed and current marketing programs.
- Work closely with CVM stakeholders to understand and maintain focus on their analytical needs, including identifying critical metrics and KPIs, and deliver actionable insights to relevant decision makers.
- Summarize analytics findings and integrate with non-traditional data sources when appropriate, to enhance campaign development initiatives
- Develop and use all relevant metrics and measures to continually monitor inactivity and revenue generating base and take appropriate actions to ensure consistent usage and reduce inactivity.
- Conduct analysis and present findings leading to improved customer identification, attraction and retention techniques and methodologies
- Collect, analyze, interpret, and summarize data in preparation for generation of statistical and analytical reports and provide intelligence that supports decision-making.
- Proactively analyze data to answer key questions from stakeholders or out of shelf curiosity with an eye for what drives business performance, investigating and communicating areas for improvement in efficiency and productivity
- Support CVM commercial team to identify opportunity base for campaign creation.
- Utilize specified statistical software to analyze and interpret research data, as appropriate to the individual position.
- Understand customer demographics, usage, and behavior to drive decision making on retention and value creation.
- Provide support to campaign segmentation analyst as required.
- Contribute and participate in campaign idea generation meetings and cross functional Customer Lifecycle Management meeting as required
Minimum Qualification
Education:
- First Degree in Mathematics, Computer Science, Engineering, Marketing or other Social Science disciplines.
- Fluent in English.
Experience:
3 – 7 years’ experience which includes:
- Experience working in a medium-sized organization.
- Solid understanding of predictive analysis: predictive modelling, machine learning and data mining.
- Proficient in using two programming languages out of R, python, SAS and SQL
- Good understanding of customer data analysis, propensity modelling and segmentation techniques; excellent understanding of data manipulation and interrogation techniques.
- Good knowledge of statistical modeling techniques and algorithms.
Job Title: Analyst – Master Brand Youth Teens Digital, Marketing
Job Identification: 1627
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager Brand Core
Division: Marketing
Job Description
- Develop and execute brand equity building strategies for Masterbrand.
- Support to manage strategic frame work for the development of Thematic, Voice propositions and Enterprise business campaigns.
- Monitor key market indices as they affect brand perception, preference, affinity, equity, revenue and market share.
- Assist in developing rollout plans and route to market strategy for all thematic campaigns.
- Assist in developing communication materials for all Voice proposition and Enterprise business campaigns.
- Develop, execute and manage brand equity and affinity growing projects and support segments on other brand building projects.
- Conceptualize consumer acquisition and usage increment promotions in conjunction with segment managers to leverage brand properties.
- Leverage MTNF initiatives to enhance brand equity (Develop cause marketing advertising campaign with Corporate Services).
- Supervise and manage all relevant advertising agencies with the brand manager.
- Manage production of advertising creative materials e.g. Outdoor, TV, press and Radio
- Monitor Competitor activities – (Other GSM Providers)
- Support Strategic Management of all thematic campaigns in building brand equity, voice proposition initiatives to stimulate adoption as well as Enterprise business campaigns to drive product awareness/adoption in business communities.
- Ensure prominent visibility of the MTN brand and other Voice/Enterprise business campaigns across the country, using both traditional and digital mediums of advertising.
- Manage documentation and coordination of the creative agency. Documentation will include but not restricted to ; raising contracts, process payment, resolve any issues etc.
- Develop communication messages that will position MTN as network of choice in the minds of individual customers and business entities thereby achieving mental leadership in the adoption of products, services and solutions.
- Manage both internal/External stakeholders’ requests within and outside the business such as Enterprise solution, Customer Relations, Sales and distribution, Corporate Communications, Regulatory bodies etc.
- Ensure compliance of the MTN brand CI rules across all branding materials; POS materials, merchandising materials etc.
- Ensure Thematic, Voice and Enterprise business campaigns are deployed effectively to deliver business objectives to the brand.
- Effective monitoring of competitor’s activities and consumer promotions initiatives etc.
- Support in formulating marketing communication strategies for brand building initiatives to drive brand equity and TOMA
- Formulate communication strategies designed to drive adoption for voice propositions and Enterprise business offers.
- Coordinate all Advertising, Public Relations and Events related to thematic launches.
Minimum Qualification
Education:
- First Degree in Marketing, Economics or any other social science discipline
- Member of National Institute Of Marketing of Nigeria (NIMN)
- A professional qualification of CIM or any other marketing related professional body
- MBA will be an additional advantage
- Membership of APCON would be an added advantage.
- Fluent in English
Experience:
- 3 – 7 years’ experience in an area of specialization; with experience working with others
- Experience working in a medium to large organization
- Experience in brand management in a marketing department or advertising
- Experience of Brand strategy, Positioning, and Communication strategy with broad knowledge of brand management
- Excellent Marketing communication skills especially in the development of communication messages.
- Experience in stakeholder management/engagement
- Experience in FMCG or telecommunications market.
Job Title: Analyst – Business Analytics Data Governance, Marketing
Job Identification: 1602
Location: Ikoyi, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Senior Manager Business Analytics
Division: Marketing
Mission
- To support the business in understanding and utilizing business intelligence information in order to make informed decisions.
Job Description
- Translate business requirements into analytics use cases by participating in the development and review of user requirements and or functional specifications that relate to systems implementation and appropriate use.
- Participate in designing and implementation of BI software and systems, including integration with databases and data warehouses.
- Participate in the selection, blueprinting, requirements gathering, designing and rolling out BI solutions to end users and continually strive for a unified single version of truth across all business intelligence data used for business decision.
- Provide prompt resolution of BI systems issues related to integration of peripheral systems and ensure high levels of BI availability through support functions and in-depth testing.
- Ensure that Marketing & Strategy and MTNN business requirements for data and analytics are adhered to.
- Provide and articulate understanding of secondary data sources and knowledge of interoperability of data sources.
- Provide business hands-on training and first level application support on business intelligence applications.
- Ensure the integrity of enterprise data information by ensuring correct business rules are adhered to, product configurations are in line with the existing data structures to support business intelligence practice.
- Demonstrate broad understanding of best practices for data and analytics, business intelligence and technologies to support business intelligence practice.
- Understand the telecoms data architecture landscape to derive value on data assets and support business decisions.
- Assist with the development of products services, strategic technology, gather and analyze data for strategic, operational and tactical decision making.
- Track and document changes project scope, identify potential crises, and devise contingency plans and update, prepare, forecast and distribute project status reports to stakeholders.
- Liaise with Information Systems (IS) and other commercial teams to ensure that MTNN requirements are met by the Enterprise Data Warehouse(EDW).
Minimum Qualification
Education:
- First Degree in any related discipline.
- Fluent in English.
Experience:
3 – 7 years experience which includes:
- Working understanding of Big Data platforms, relational databases, data analysis algorithms/techniques/tools
- Understanding of data warehousing, data mining and trend analysis
- Understanding of Project Management Framework
- Ability to use tools such as Power BI, SQL, Python etc.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Senior Lead – Commercial Sourcing, Finance
Job Identification: 1537
Location: Victoria Island, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager Commercial and Indirect Sourcing
Division: Finance
Job Description
- Assess suppliers where necessary, evaluating their products and capabilities as suppliers; and review and compare supplier price quotation.
- Assess strategic, financial, accounting, tax or legal impact of procurement activities to ensure that policy is directed towards achieving the utmost benefit to the company.
- Validate and approve purchase orders within prescribed limits and escalate purchase orders above limits.
- Coordinate the monitoring of purchase orders raised on the computerized system.
- Ensure that complete records of Purchase Orders are properly kept (data packs) and ensure adequate documentation of buying activities in the Purchase Log.
- Review relevant procurement documentation including PR, PO and ensure all relevant information is properly captured on same and that user departments have access as may be required, for tracking.
- Coordinate and distribute RFQs amongst the Buyers and other staff for effective man-hour utilization, task clarity and efficient delivery of customer’s needs.
- Communicate procurement activities to user departments and liaise with all stakeholders to ensure that process efficiency is upheld.
- Ensure stakeholders compliance with policies and procedures and adherence with all SLAs relating to Procurement Unit.
- Ensure user department get their PR/PO issues resolved amicably.
- Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required
Minimum Qualification
Education:
- First Degree in any related discipline
- PGD, MBA and CIPS will be an added advantage
- Fluent in English.
Experience:
- 3 – 7 years experience in an area of specialization; with experience in supervising others
- Experience working in a medium organization
- Experience in purchasing function,
- Proficient in MS Office Applications and other Microsoft tools
- Understanding of ORACLE FUSION and application
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Analyst – Conventional Media Management, Marketing
Job Identification: 1597
Location: Ikoyi, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager – Conventional Media Management
Division: Marketing
Job Description
- Supervise the operations of media deployments, product launch and re-launch from end-to-end.
- Develop work implementation plan, ensuring it is in alignment with the media strategy and plan of the segment.
- Prioritize task and deliver on all assignment within set timelines.
- Maintain and build brand strength through advertising, media and any other marketing means, managing relationship with key media agencies/partners daily.
- Provide input into the development of Media plan that plays a role in effective and efficient delivery of media operations in Marketing & Strategy Divisions.
- Monitor projects and ensure they are delivered to budget and on time.
- Manage relationship with Marketing Finance and ensure POs and Invoices are available for projects in line with budget.
- Provide stakeholders with relevant information needed for proper and timely evaluation and execution of projects and plans.
Minimum Qualification
- First Degree in any related discipline.
- Fluent in English.
Experience:
3 – 7 years of experience in Marketing and Media discipline including:
- Experience in coordination and process improvement
- Customer support and understanding of consumer segment
- Experience in Telecommunications Industry
- Familiar with Microsoft tools, inclusive of Excel, PowerPoint, Teams, Word, Adobe.
Job Title: Senior Lead – Sales and Trade Development (Oyo Sales and Distribution)
Job Identification: 1624
Location: Ibadan, Oyo
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager Sales and Trade Development
Division: Sales and Distribution
Job Description
- Review channel operations and stock levels and ensure proper stock management in the channel in order to meet customer demands.
- Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge, as well as identify developmental opportunities for team members.
- Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
- Oversee and coordinate all technical activities, the activities of direct reports and ensure all transaction and administrative documentation is recorded and available for business use.
- Manage and develop trade infrastructure and the channels of distribution especially retailers for Financial Services and ensure dominance at retail in the assigned territory.
- Manage customer acquisition for financial services within assigned territories
- Manage operation and acquisition of merchant network within assigned territory
- Ensure increase in sales/activations and product penetration by ensuring brand visibility within the territory.
- Ensure acquisition and growth of revenue-generating agents, customers, merchants and ensures they are transacting
- Build and maintain relationships with dealers, participate in organizing channel distributor forums and events to enhance business relationships.
- Build and maintain relationships with agents and financial service partners, participate in organizing channel distributor forums and events to enhance business relationships.
- Provide procedural and policy guidance to direct reports and other operational staff and communicate service standards to direct reports to ensure that targets are achieved.
- Manage relationships with banks and every other financial service stakeholder within assigned territory.
- Work with other units /departments including Marketing to arrange promotions and local events that increase the presence and visibility of all products within the target market.
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
- Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required.
Minimum Qualification
- A First Degree
- Fluent in English
Experience:
3 – 7 years experience in an area of specialisation; with experience working with others
- Experience working in a medium organization
- Experience using data mining tools
- Telecoms experience would be an added advantage
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Senior Lead – Sales and Trade Development (Edo Sales and Distribution)
Job Identification: 1621
Locations: Auchi & Ovia, Edo
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager Sales and Trade Development
Division: Sales and Distribution
Job Description
- Ensure increase in sales/activations and product penetration by ensuring brand visibility within territory.
- Review channel operations and stock levels and ensure proper stock management in channel in order to meet customer demands.
- Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge, as well as identify developmental opportunities for team members.
- Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
- Oversee and coordinate all technical activities, the activities of direct reports and ensure all transaction and administrative documentation is recorded and available for business use.
- Build and maintain relationships with dealers, participate in organizing channel distributor forums and events to enhance business relationship.
- Provide procedural and policy guidance to direct reports and other operational staff and communicate service standards to direct report to ensure that targets are achieved.
- Work with other units /departments including Marketing to arrange promotions and local events that increase the presence and visibility of all products within the target market.
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
- Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required.
Minimum Qualification
Education:
- A First Degree (B.Sc or HND) in any Social Science discipline or related course
- Minimum of 3 years post degree
- Fluent in English.
Experience:
- 3 – 7 years’ experience in an area of specialisation; with experience in supervising others
- Experience working in a medium organization
- Experience using data mining tools
- Telecoms experience would be an added advantage.
Job Title: Senior Lead – Sales and Trade Development (Ogun Sales and Distribution)
Job Identification: 1620
Locations: Mowe, Shagamu and Akute – Ogun
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Sales and Trade Development
Division: Sales and Distribution
Job Description
- Ensure increase in sales/activations and product penetration by ensuring brand visibility within territory.
- Review channel operations and stock levels and ensure proper stock management in channel in order to meet customer demands.
- Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge, as well as identify developmental opportunities for team members.
- Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
- Oversee and coordinate all technical activities, the activities of direct reports and ensure all transaction and administrative documentation is recorded and available for business use.
- Build and maintain relationships with dealers, participate in organizing channel distributor forums and events to enhance business relationship.
- Provide procedural and policy guidance to direct reports and other operational staff and communicate service standards to direct report to ensure that targets are achieved.
- Work with other units /departments including Marketing to arrange promotions and local events that increase the presence and visibility of all products within the target market.
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
- Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required.
Minimum Qualification
- A First Degree (B.Sc or HND) in any Social Science Degree or related course
- Minimum of 3 years post degree
- Fluent in English
Experience:
- 3-7 years experience in an area of specialisation; with experience in supervising others
- Experience working in a medium organization
- Experience using data mining tools
- Telecoms experience would be an added advantage
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Senior Lead – Sales and Trade Development (Lagos Sales and Distribution)
Job Identification: 1622
Location: Ajah, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Sales and Trade Development
Division: Sales and Distribution
Job Description
- Ensure increase in sales/activations and product penetration by ensuring brand visibility within territory.
- Review channel operations and stock levels and ensure proper stock management in channel in order to meet customer demands.
- Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge, as well as identify developmental opportunities for team members.
- Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
- Oversee and coordinate all technical activities, the activities of direct reports and ensure all transaction and administrative documentation is recorded and available for business use.
- Build and maintain relationships with dealers, participate in organizing channel distributor forums and events to enhance business relationship.
- Provide procedural and policy guidance to direct reports and other operational staff and communicate service standards to direct report to ensure that targets are achieved.
- Work with other units /departments including Marketing to arrange promotions and local events that increase the presence and visibility of all products within the target market.
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
- Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required.
Minimum Qualification
- A First Degree (B.Sc or HND) in any Social Science Degree or related course
- Minimum of 3 years post degree
- Fluent in English
Experience:
- 3-7 years experience in an area of specialisation; with experience in supervising others
- Experience working in a medium organization
- Experience using data mining tools
- Telecoms experience would be an added advantage
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Senior Lead – Sales and Trade Development (Abuja Sales and Distribution)
Job Identification: 1604
Location: Abuja
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Sales and Trade Development
Division: Sales and Distribution
Job Description
- Review channel operations and stock levels and ensure proper stock management in the channel in order to meet customer demands.
- Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge, as well as identify developmental opportunities for team members.
- Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
- Oversee and coordinate all technical activities, the activities of direct reports and ensure all transaction and administrative documentation is recorded and available for business use.
- Manage and develop trade infrastructure and the channels of distribution especially retailers for Financial Services and ensure dominance at retail in the assigned territory.
- Manage customer acquisition for financial services within assigned territories
- Manage operation and acquisition of merchant network within assigned territory
- Ensure increase in sales/activations and product penetration by ensuring brand visibility within the territory.
- Ensure acquisition and growth of revenue-generating agents, customers, merchants and ensures they are transacting
- Build and maintain relationships with dealers, participate in organizing channel distributor forums and events to enhance business relationships.
- Build and maintain relationships with agents and financial service partners, participate in organizing channel distributor forums and events to enhance business relationships.
- Provide procedural and policy guidance to direct reports and other operational staff and communicate service standards to direct reports to ensure that targets are achieved.
- Manage relationships with banks and every other financial service stakeholder within assigned territory.
- Work with other units /departments including Marketing to arrange promotions and local events that increase the presence and visibility of all products within the target market.
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
- Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required.
Minimum Qualification
- A First degree
- Fluent in English
Experience:
3 – 7 years experience in an area of specialisation; with experience working with others
- Experience working in a medium organization
- Experience using data mining tools
- Telecoms experience would be an added advantage
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Senior Lead – Sales and Trade Development (Kaduna Sales and Distribution)
Job Identification: 1605
Location: Kaduna
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager Sales and Trade Development
Division: Sales and Distribution
Job Description
- Review channel operations and stock levels and ensure proper stock management in the channel in order to meet customer demands.
- Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge, as well as identify developmental opportunities for team members.
- Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
- Oversee and coordinate all technical activities, the activities of direct reports and ensure all transaction and administrative documentation is recorded and available for business use.
- Manage and develop trade infrastructure and the channels of distribution especially retailers for Financial Services and ensure dominance at retail in the assigned territory.
- Manage customer acquisition for financial services within assigned territories
- Manage operation and acquisition of merchant network within assigned territory
- Ensure increase in sales/activations and product penetration by ensuring brand visibility within the territory.
- Ensure acquisition and growth of revenue-generating agents, customers, merchants and ensures they are transacting
- Build and maintain relationships with dealers, participate in organizing channel distributor forums and events to enhance business relationships.
- Build and maintain relationships with agents and financial service partners, participate in organizing channel distributor forums and events to enhance business relationships.
- Provide procedural and policy guidance to direct reports and other operational staff and communicate service standards to direct reports to ensure that targets are achieved.
- Manage relationships with banks and every other financial service stakeholder within assigned territory.
- Work with other units /departments including Marketing to arrange promotions and local events that increase the presence and visibility of all products within the target market.
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
- Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required.
Minimum Qualification
Education:
- A First Degree
- Fluent in English.
Experience:
3 – 7 years experience in an area of specialisation; with experience working with others:
- Experience working in a medium organization
- Experience using data mining tools
- Telecoms experience would be an added advantage.
Job Title: Senior Lead – Sales and Trade Development (Kano Sales and Distribution)
Job Identification: 1607
Location: Kano
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Team Lead Sales and Trade Development
Division: Sales and Distribution
Job Description
- Review channel operations and stock levels and ensure proper stock management in the channel in order to meet customer demands.
- Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge, as well as identify developmental opportunities for team members.
- Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
- Oversee and coordinate all technical activities, the activities of direct reports and ensure all transaction and administrative documentation is recorded and available for business use.
- Manage and develop trade infrastructure and the channels of distribution especially retailers for Financial Services and ensure dominance at retail in the assigned territory.
- Manage customer acquisition for financial services within assigned territories
- Manage operation and acquisition of merchant network within assigned territory
- Ensure increase in sales/activations and product penetration by ensuring brand visibility within the territory.
- Ensure acquisition and growth of revenue-generating agents, customers, merchants and ensures they are transacting
- Build and maintain relationships with dealers, participate in organizing channel distributor forums and events to enhance business relationships.
- Build and maintain relationships with agents and financial service partners, participate in organizing channel distributor forums and events to enhance business relationships.
- Provide procedural and policy guidance to direct reports and other operational staff and communicate service standards to direct reports to ensure that targets are achieved.
- Manage relationships with banks and every other financial service stakeholder within assigned territory.
- Work with other units /departments including Marketing to arrange promotions and local events that increase the presence and visibility of all products within the target market.
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
- Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required.
Minimum Qualification
Education:
- A First Degree
- Fluent in English
Experience:
- 3 – 7 years experience in an area of specialisation; with experience working with others
- Experience working in a medium organization
- Experience using data mining tools
- Telecoms experience would be an added advantage.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Manager – Sales and Trade Development (Borno Sales and Distribution)
Job Identification: 1615
Location: Borno
Job Category: MTN Level 3
Job Schedule: Full time
Reports To: Senior Manager Sales and Trade Development
Division: Sales and Distribution
Job Description
- Execute the retail strategy in the territory to achieve the objective of retail expansion, dominance, mind share and loyalty in the region.
- Identify, create and execute Communal & Goodwill events and sponsorship initiatives in the region to drive affinity and localization of the MTN brand in the region.
- Research and provide feedback reports on competitor activity, network quality, peculiar market situations and any issues affecting the marketing of MTNN products in the region
- Support the Shareholder return strategy by developing and implementing Sales & Distribution Processes that are aligned to achieving all elements on the business scorecard. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
- Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
- Serve the Division’s internal customers and provide solutions to improve the customer experience.
- Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviors and impact on non-compliance on bottom-line results and company image/reputation.
- Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
- Drive an increase in MTNN’s Net Promoter Score.
- Plan and manage supplier relationships with Distribution companies and customer relationships.
- Collaborate cross-functionally – NWG, Marketing, Enterprise Solution, CR, in the regional and territorial engine rooms to ensure commercial alignment in achieving the objectives of revenue, profitability & market share in the sub-region.
- Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
- Maintain effective working relationships with internal and external suppliers.
- Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
- Achieve BTL visibility objectives across all outlet types and categories in the region through the effective planning and execution of merchandising.
- Review analysis of regional marketing surveys on current and new product concepts and recommend future product development within the region.
- Develop and execute territory-specific trade marketing initiatives to ensure achievement of the business objectives in the region.
- Develop and manage profitable and sustainable partnerships to achieve our data device and mobile money objectives in the territory.
- Ensure standard look and feel across all MTN retail outlet types in the territory
- Ensure effective communication of the MTN brand and proposition at the retail layer of the distribution channel
- Assist in establishing and maintaining a consistent corporate image throughout product lines, promotional materials, and events.
- Coordinate the presence and relationship of MTNN with stakeholders and policymakers at the Regional levels.
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
- Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
- Identify training requirements of team members, develop program to address knowledge gaps and implement training interventions for retail participants to ensure adequate knowledge of MTNN products.
Minimum Qualification
- First Degree in any related discipline.
- Fluent in English.
- Possession of a Master’s degree may be an advantage.
- 6 – 13 years experience which includes:
- Minimum of 3 years experience in an area of specialisation; with experience in supervising/managing others
- Experience working in a medium to large organization
- marketing management experience within the telecommunications, FMCG’s or ‘new age’ service industry
Job Title: Manager – Sales and Trade Development (Sokoto Sales and Distribution)
Job Identification: 1199
Location: Sokoto
Job Category: MTN Level 3
Job Schedule: Full time
Reports To: Senior Manager Sales and Trade Development
Division: Sales and Distribution
Job Description
- Execute the retail strategy in the territory to achieve the objective of retail expansion, dominance, mind share and loyalty in the region.
- Identify, create and execute Communal & Goodwill events and sponsorship initiatives in the region to drive affinity and localization of the MTN brand in the region.
- Research and provide feedback reports on competitor activity, network quality, peculiar market situations and any issues affecting the marketing of MTNN products in the region
- Support the Shareholder return strategy by developing and implementing Sales & Distribution Processes that are aligned to achieving all elements on the business scorecard. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
- Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
- Serve the Division’s internal customers and provide solutions to improve the customer experience.
- Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviors and impact on non-compliance on bottom-line results and company image/reputation.
- Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
- Drive an increase in MTNN’s Net Promoter Score.
- Plan and manage supplier relationships with Distribution companies and customer relationships.
- Collaborate cross-functionally – NWG, Marketing, Enterprise Solution, CR, in the regional and territorial engine rooms to ensure commercial alignment in achieving the objectives of revenue, profitability & market share in the sub-region.
- Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
- Maintain effective working relationships with internal and external suppliers.
- Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
- Achieve BTL visibility objectives across all outlet types and categories in the region through the effective planning and execution of merchandising.
- Review analysis of regional marketing surveys on current and new product concepts and recommend future product development within the region.
- Develop and execute territory-specific trade marketing initiatives to ensure achievement of the business objectives in the region.
- Develop and manage profitable and sustainable partnerships to achieve our data device and mobile money objectives in the territory.
- Ensure standard look and feel across all MTN retail outlet types in the territory
- Ensure effective communication of the MTN brand and proposition at the retail layer of the distribution channel
- Assist in establishing and maintaining a consistent corporate image throughout product lines, promotional materials, and events.
- Coordinate the presence and relationship of MTNN with stakeholders and policymakers at the Regional levels.
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
- Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
- Identify training requirements of team members, develop program to address knowledge gaps and implement training interventions for retail participants to ensure adequate knowledge of MTNN products.
Minimum Qualifgication
- First Degree in any related discipline
- Fluent in English
- Possession of a Master’s degree may be an advantage
Experience:
6 – 13 years experience which includes:
- Minimum of 3 years experience in an area of specialisation; with experience in supervising/managing others
- Experience working in a medium to large organization
- marketing management experience within the telecommunications, FMCG’s or ‘new age’ service industry
Job Title: Senior Lead – Sales and Trade Development (Port Harcourt Sales and Distribution)
Job Identification: 1625
Location: Port Harcourt, Rivers
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager Sales and Trade Development
Division: Sales and Distribution
Job Description
- Review channel operations and stock levels and ensure proper stock management in the channel in order to meet customer demands.
- Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge, as well as identify developmental opportunities for team members.
- Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
- Oversee and coordinate all technical activities, the activities of direct reports and ensure all transaction and administrative documentation is recorded and available for business use.
- Manage and develop trade infrastructure and the channels of distribution especially retailers for Financial Services and ensure dominance at retail in the assigned territory.
- Manage customer acquisition for financial services within assigned territories
- Manage operation and acquisition of merchant network within assigned territory
- Ensure increase in sales/activations and product penetration by ensuring brand visibility within the territory.
- Ensure acquisition and growth of revenue-generating agents, customers, merchants and ensures they are transacting
- Build and maintain relationships with dealers, participate in organizing channel distributor forums and events to enhance business relationships.
- Build and maintain relationships with agents and financial service partners, participate in organizing channel distributor forums and events to enhance business relationships.
- Provide procedural and policy guidance to direct reports and other operational staff and communicate service standards to direct reports to ensure that targets are achieved.
- Manage relationships with banks and every other financial service stakeholder within assigned territory.
- Work with other units /departments including Marketing to arrange promotions and local events that increase the presence and visibility of all products within the target market.
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
- Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required.
Minimum Qualification
Education:
- A First Degree
- Fluent in English.
Experience:
3 – 7 years experience in an area of specialisation; with experience working with others:
- Experience working in a medium organization
- Experience using data mining tools
- Telecoms experience would be an added advantage.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Senior Lead – Sales and Trade Development (Anambra Sales and Distribution)
Job Identification: 1624
Location: Ikemga, Anambra
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Team Lead Sales and Trade Development
Division: Sales and Distribution
Job Description
- Review channel operations and stock levels and ensure proper stock management in the channel in order to meet customer demands.
- Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge, as well as identify developmental opportunities for team members.
- Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
- Oversee and coordinate all technical activities, the activities of direct reports and ensure all transaction and administrative documentation is recorded and available for business use.
- Manage and develop trade infrastructure and the channels of distribution especially retailers for Financial Services and ensure dominance at retail in the assigned territory.
- Manage customer acquisition for financial services within assigned territories
- Manage operation and acquisition of merchant network within assigned territory
- Ensure increase in sales/activations and product penetration by ensuring brand visibility within the territory.
- Ensure acquisition and growth of revenue-generating agents, customers, merchants and ensures they are transacting
- Build and maintain relationships with dealers, participate in organizing channel distributor forums and events to enhance business relationships.
- Build and maintain relationships with agents and financial service partners, participate in organizing channel distributor forums and events to enhance business relationships.
- Provide procedural and policy guidance to direct reports and other operational staff and communicate service standards to direct reports to ensure that targets are achieved.
- Manage relationships with banks and every other financial service stakeholder within assigned territory.
- Work with other units /departments including Marketing to arrange promotions and local events that increase the presence and visibility of all products within the target market.
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
- Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required.
Minimum Qualification
Education:
- A First Degree
- Fluent in English
Experience:
- 3 – 7 years experience in an area of specialisation; with experience working with others
- Experience working in a medium organization
- Experience using data mining tools
- Telecoms experience would be an added advantage
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Specialist – Settlement and Reconciliation EWP., Switching Platforms and NIBSS
Job Identification: 1585
Location: Victoria Island, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Settlement and Reconciliation
Division: MoMo Payment Service Bank
Description
- Maintain chart of accounts and general ledger unique to each individual program
- Perform bank reconciliations on a daily basis
- Review and initiate daily journal captured for merchants and partner settlement to ensure they are properly accounted for and authorized
- Capture all unresolved deposit in the mobile money system
- Perform internal transfer request for banks, partners, and merchants
- Set up scheduled and automatic liquidations of partner, merchants and banks
- Follow back-office operation to lift suspension of banks, merchants and partners to facilitate processing of their liquidations
- Ensure end-to-end follow up and closure of all reconciling items in PSB ledger account reconciliation
- Prepare sign off for all reconciled ledger accounts daily
- Advise treasury on prefunding based on reconciliation of all prefunded accounts
- Maintain confidentiality of records
- Flag identified irregular transactions or movement identified during reconciliation of accounts
- Perform periodic quality reviews of data, highlight red flags where observed
- Perform reconciliation of paid-up agent commission
- Handle banking queries raised by agents
- Ensure settlement and reconciliation audit recommendations are followed up and objectively closed
- Make recommendations on modifications for improvement to processes
- Communicate with banks, partners and merchants for any unresolved issues
- Any other duty as may be required that is in line with the nature of job and level of responsibility.
Minimum Qualification
Education:
- First Degree in any discipline, but Finance and Management related Degree is desirable
- Relevant post graduate qualification may be an added advantage.
- Fluent in English
Experience:
- 3 – 7 years’ experience in the area of specialization.
- Extensive reconciliation experience
- Strong Experience in Operations within the Fintech/Financial services environment
- Good Knowledge of Fintech fraud
- Knowledge of Fintech business processes
- Knowledge of Fintech regulatory environment
- Excellent knowledge of accounting policies and procedures
- Basic risk management skills
- Understanding of mobile money registration and liquidation procedures
- Excellent organizational skills
- Ability to transfer skills
- Experience working in a global/multinational enterprise with a good understanding emerging markets is preferred.