PWAN Advantage Resources Limited Recruitment for Customer Service Officer 2023/2024

PWAN Advantage Resources Limited

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PWAN Advantage Resources Limited Recruitment for Customer Service Officer 2023/2024– PWAN Advantage Resources Limited job is recruiting for a suitable candidates should kindly fill for the job position of Customer Service Officer. Interested and qualification should kindly apply below.

PWAN Advantage Resources Limited is a Real Estate Marketing and Development Company; providing our clients with the best affordable real estate options (both commercial and residential properties) in Africa. Our story is beyond what we do but about what drives us as a company. That drive is our vision to make home ownership dream a reality for as many people as possible and our mission to discover affordable lands in fast developing areas; purchase them in bulk and make them available to clients.

We are recruiting to fill the position below:

Contents

Job Title: Customer Service Officer

Location: Awoyaya – Ibeju Lekki, Lagos
Employment Type: Full-time

Key Responsibilities

Manage incoming phone calls.
Keep records of customer interactions, process customer accounts, and file documents.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Identify and assess customers’ needs to achieve satisfaction.
Provide accurate, valid, and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Qualifications Requirement

Candidates should possess a Bachelor’s Degree with 1 – 4 years of work experience.
Ability to multi-task, prioritize, and manage time effectively.
Smart, young and beautiful.
Proven customer support experience or experience as a Client Service Representative.
Strong phone contact handling skills and active listening.
Customer orientation and ability to adapt/respond to different types of characters.
Excellent communication and presentation skills.

Salary
N100,000 – N150,000 Monthly.

How to Apply

Interested and qualified candidates should send their CV & Cover Letter to: hrpwanadvantage@gmail.com using the Job Title as the subject of the email.

Note: Only people living in close proximity will be contacted.