ApplyBoard Recruitment for Student Support Officer (Remote) 2022- How to Apply

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ApplyBoard Recruitment for Student Support Officer (Remote) 2022- ApplyBoard job is recruiting for a suitable candidate to fill a position for Student Support Officer (Remote). Interested and qualified candidate should kindly apply using the steps and guideline provided in this article below.

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ApplyBoard Recruitment for Student Support Officer (Remote) 2022

ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and academic institutions on one platform. With an exceptional team from around the world and speaking more than 75 languages, our diversity is one of our greatest strengths. Our core values, such as Caring About Each Other, Innovating and Improving, and Making Work Fun, propel us forward together and continuously strengthen our engaging culture. We are in growth mode and are looking to empower passionate and exceptionally talented team members.

We are recruiting to fill the position below:

Job Title: Student Support Officer (Remote)

Job ID: JR101063
Locations: Abuja, Lagos, Ibadan – Oyo, Port Harcourt – Rivers and Kano
Employment Type: Full Time

The Role

Are you ready to change the lives of prospective International Students? We are looking for a vibrant English speaking Student Support Officer (Remote, Based in Nigeria) supporting prospective students who are looking to study in Canada and other countries.
Working with Students and with local recruiting partners, your job will be to guide students through the admission process on ApplyBoard’s platform and services.

Key Roles

What you’ll be doing every day:

Represent the ApplyBoard brand to promote ApplyBoard services
Follow up on leads promptly to increase international student engagement at ApplyBoard
Respond to inquiries via phone, chat and email in a professional and timely manner
Be responsible for meeting program applications and enrollment targets
Guide prospective students on schools and programs in ApplyBoard’s key markets
Support international students through the entire admission life-cycle from program selection to arrival on campus
Coordinate with various teams across the company to ensure a positive customer experience and timely application decision
Update and maintain our customer database with all pipeline activity
Implement marketing and recruitment strategies through research and market analysis to maximize international student outreach
Responsible for supporting prospects in their local time zone

Minimum Qualification

What you bring to the table:

Post-secondary or equivalent experience
Demonstrated customer service and client management skills
Strong verbal and written communication skills
Ability to work independently within a team-based environment
Exceptional problem-solving skills under ambiguous circumstances to ensure you provide the best outcome for our students while maintaining integrity
Fluent in English required
Salesforce (CRM) Experience is an asset
Experience working in the education industry or having been an international student would be considered an asset.